What is Salesforce Service Cloud?

Salesforce Service Cloud is a customer service platform that helps in achieving customer support quicker and efficiently.

Salesforce Service Cloud helps in boosting sales efficiency, tracks cases, is embedded with security, and transforms the customer experience. It also allows communicating with the clients in real-time across a broad range of social platforms like Twitter, Facebook, LinkedIn, etc.

Liferay

Salesforce Service Cloud Benefits

The advantages of implementing Salesforce Service Cloud:
45%

increase in customer retention

47%

increase in agent productivity

31%

faster case resolution

Need assistance on Salesforce Service Cloud?

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Why Choose Algoworks?

We are a complete package!
Liferay

Experience

We bring extensive experience to help you implement Salesforce Service Cloud.

Liferay

Service Analytics

We implement tools like Salesforce Einstein that provides key insights.

Liferay Portal

Lightning Service Console

Also known as the Service Dashboard, we implement it to offer a single customer view screen.