Salesforce Service Cloud
Salesforce Service Cloud is a robust customer service platform that allows organizations to manage, optimize and scale their customer support services in the best possible manner.
What is Salesforce Service Cloud?
Salesforce Service Cloud is a customer service platform that helps in achieving customer support quicker and efficiently.
Salesforce Service Cloud helps in boosting sales efficiency, tracks cases, is embedded with security, and transforms the customer experience. It also allows communicating with the clients in real-time across a broad range of social platforms like Twitter, Facebook, LinkedIn, etc.
Salesforce Service Cloud Benefits
The advantages of implementing Salesforce Service Cloud:
45%
increase in customer retention
47%
increase in agent productivity
31%
faster case resolution
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Why Choose Algoworks?
We are a complete package!
Experience
We bring extensive experience to help you implement Salesforce Service Cloud.
Service Analytics
We implement tools like Salesforce Einstein that provides key insights.
Lightning Service Console
Also known as the Service Dashboard, we implement it to offer a single customer view screen.
