The evolution of Artificial Intelligence is in full swing now. Today, as the number of messaging apps users is increasing, it has become extremely important to resolve multiple queries without human interaction. This has led to the growth of the chatbots. What is a Chatbot? Chatbots are Artificial Intelligence programs with a predefined set of
Salesforce is the undisputed market leader in the Customer Relationship Management (CRM) industry that brings customers and companies together through their Customer 360 platform. Consequently, Salesforce has been named as a Leader in Gartner Magic Quadrant for CRM Customer Engagement Center for the 12th consecutive year. This makes one question: How has Salesforce been so
With the pandemic continuing to rage on throughout the world, this year’s WWDC is entirely virtual — including the company’s big annual keynote, where it shows off all of the updates coming to iOS, macOS, and all of the other software it builds in-house. Didn’t have time to watch the whole stream live? Here’s a
From February to May 2020, the number of scientific papers published on COVID-19 skyrocketed from 29,000 to more than 138,000, according to Salesforce. As people around the world step up to help, the number will continue to grow exponentially, with projections to swell to more than one million by the end of 2020. The company
Salesforce launched a series of new tools, built by third-party partners, designed to help organizations get back to business safely following the COVID-19 pandemic. The new products focus on on-site visitor management, business continuity, and supply chain management. The new products are part of a collection of resources Salesforce is compiling at Work.com, a site
Nowadays, customer retention has become a major challenge in this era of the IT industry. A small percentage of hike in customer retention leads to higher company growth. But, if your competitor got success to swipe your customers then you need to be very serious about the customer retention process and their best possible tools.
The global impact of COVID-19 has not only put the well-being of people at risk, but has also trembled economies, industries, and entire societies. With this pandemic keeping the world on their toes, Algoworks is doing its share to help mitigate the impact on its customers and employees, and the Indian government. The company has
Crowned as the # 1 CRM platform in the world, Salesforce various tools to its users that give them the power to turn their business ideas into reality. Tools like the Salesforce Sales Cloud helps in increasing sales efficiency, Service Cloud aids service reps in offering superior customer experience, Marketing Cloud helps in running productive
Not too long ago, the alternatives available to businesses for fully customized enterprise applications with novel features were extremely limited. Thus, these businesses had to spend a huge sum of money to get the desired results. The applications that serve the purposes of the businesses can have an unusually large number of components, cater to
Most, if not all of us are confined to our homes due to coronavirus lockdown and likely will be for the next few weeks. Therefore, it’s no surprise that we’re noticing an unprecedented rise in the use of video conferencing apps including Zoom, Google Meet, and Facebook’s Messenger Room among others. With “Work From Home”
