Field Service Lightning (FSL) is an augmentation of Salesforce Service Cloud. It provides an extensive understanding of workforce management by empowering the organizations to track the completion of service appointments of a mobile employee across the entire customer service journey, commencing from a customer service call, in an efficient manner.
The Dispatcher Console can be used to automate the Salesforce Consulting Services delivery tracking. Users can easily customize their dashboard view to a map or a Gantt chart and can get real-time job alerts.
Delivers guided mobile experiences
Mobile employees and field service agents can share job updates, access knowledge books, view and update van stock or hub inventory, and generate service reports using the Field Service Lightning mobile app.
Need assistance on Salesforce Field Service Lightning?
We are just an email away!
Our Field Service Lightning Services
We offer a connected and customizable customer experience, and boost field service workforce productivity for our clients.
Onsite Job Management & Scheduling and Assets Management & Monitoring
Real-time Analytics & Collaboration and Management of Work Orders
Dispatcher Console and Access to Knowledge Articles