Apple and Google announced on Friday an unprecedented collaboration to leverage smartphone technology to help trace and contain the spread of coronavirus. The collaboration will open up their mobile operating systems to allow for the creation of advanced “contact-tracing” apps, which will run on iPhones and Android phones alike. The apps would work by using
April 9, 2020
Three months into 2020 and the Coronavirus pandemic has baffled the entire world. Its global impact has not only put the well-being of people at risk, but has also trembled the economies, industries, and societies. We realize that in this time of crisis, it is critical that we find ways to minimize any impact on our customers’ engagement with us and help them respond to the unique demands that they may be facing.
March 30, 2020
The Salesforce Partner Program gives the opportunity to its partners to build and grow successful businesses while delivering customer success. With this program, Independent Software Vendors (ISVs) can offer go-to-market solutions on AppExchange, a leading enterprise cloud marketplace offered by Salesforce.
Colin Timm, Google Cloud’s former country director for Australia and New New Zealand, has taken a new role with Salesforce as senior vice president. According to Timm’s LinkedIn profile, the new strategic advisory services role sees him “helping customers innovate and transform with Salesforce and our partners”. The move comes several months after Timm stepped
Artificial Intelligence and Blockchain as a market is full of hype, with vendors, customers, and the social media talking about the limitless capabilities that these two technologies hold. Since Blockchain and Artificial Intelligence are two of the hottest technology trends right now, they still have highly different developing parties and applications working towards exploring their
March 16, 2020
“If you can afford it, use Native” is one of the most common things you get to hear when it comes to selecting which technology to use for mobile app development. The reality of it is usually not that straight-forward. The questions that should be asked before development would be on the lines of –
March 16, 2020
Are you getting overworked with duplicate cases? Is your customer support team struggling with user dissatisfaction or high service cost? Are you finding it difficult to work with high priority cases? Are there any unrelated issues resulting in workplace inefficiency? Chances are your company is suffering from case mismanagement. In the CRM dictionary, a ‘case’
In today’s business world, technology plays an important role in reaching consumers. Without the proper app and web development measures, companies could be putting themselves at a loss. However, information technology is a distinct domain that requires a specific skill-set and pertinent experience as this field is quite a task to navigate through. Luckily, we
March 3, 2020
Salesforce Einstein is an Artificial Intelligence technology launched for the Salesforce Customer Success Platform. With Salesforce Artificial Intelligence, you can increase the potential of marketing, sales, and service by making customer interaction fast, smart, and predictive. Salesforce Einstein collects all the past data, analyzes it, and creates data sets. The data sets are then tested