Enterprise mobility is a catalyst to upgrade the employee performance and enhance the organizational processes. It helps in serving numerous major aspects catering to modern businesses. But a coin has two faces, no matter how much enterprise mobility may add to the productivity but it carries a number of innate challenges which the decision makers must need to bear against the benefits. It is difficult for the leaders of the industries to make the decision but it is of utmost importance to gain advantage both from a business point of view and from an employer aspect.
Some of the major challenges which engulf Enterprise Mobility are as follows:
1. Mobile Security Concerns
According to myriad surveys conducted the majority of the enterprises do not assign a budget pertaining to mobile security. However, this should not be the case since security is the biggest threat in case of mobility. Mobile devices are vulnerable and it gives the attackers the provision of direct access to corporate networks revealing sensitive data and passwords which might prove to be very dangerous. In order to solve this issue, an EMM or Enterprise Mobility Management strategy is needed. It will ensure a certain level of security at the same time enabling productivity. EMM will take care to harness and ensure all business information is where it should be and accessed by people who are authorized to do so.
2. Real-time Data Access
The employees no matter how mobile they have gone, they need to be rooted in the company’s data in order to have real-time access so that they are well informed and can make fast decisions. However, the challenge lies in the fact how to enable such real-time access to data without putting the company’s data at risk. As a solution to this challenge, the employees accessing mobile devices should be very well equipped with centralized and secure file sharing options over which the IT department should have complete transparency and control.
3. Adaptation vs. Adoption
Just the adoption of enterprise mobility into the business is far from being adequate. The adaptation of the new program as an integral part of the business is the key to success. The organizations dread of a failed adoption since relating to the inability to acquire the competent skills is of utmost importance, for strategizing and supporting the operation in the associated technology. As a part of the solution, you must keep a constant check on the issues faced and suggest measures that will eventually smoothen the process and aid in the lucid adoption of the new technologies as a part of various domains of the business.
4. Constant Upgrade
Any organization that opts for enterprise mobility have to keep a constant track and upgrade the mobility technologies as per the market standards. It needs a lot of tools and is a labour-intensive process. This can be handled only by giving consistent attention to the minute details of the glitches faced on a regular basis.
5. User Experience
While referring to mobile technology for businesses user experience play a major role. As user experience drive user adoption and the later is directly proportional to ROI. It involves optimizing all the mobile systems within an organization so as to improve productivity and efficiency. The main solution is to pitch a satisfying and intuitive mobile experience to encourage user adoption.
However, the pains and challenges seem worth it when you witness the benefits of implementing the enterprise mobility in the correct way.
Benefits of implementing enterprise mobility are as follows:
1. Enhance Workforce Flexibility
Allow your users to think beyond geographical boundaries and conduct business on the run. It will definitely leave a mark on the productivity.
2. Significant Reduction In Operational Cost
The mobile-based platform allows you to cut out on your traditional paper-based transactions and hence the unnecessary operational costs involving paper docs and printing can be eliminated. At the same time enterprise mobility allows your sales rep to drop the overhead expenses significantly, however, making the operations more robust.
3. Increased Opportunities
Mobile opens up a multi-faceted sales channel that allows the sales rep to access tools that grant better conversation and at the same time reduce the sales cycle time thereby increasing the productivity of business us.
4. Customer Satisfaction
Mobile services will allow you to deliver, superior real-time services in the customer-driven market in any vertical keeping the expenses in check. Your quality of service will become the mark of difference with your competitors.
Forward-thinking enterprises have already adopted mobility and embarking on the digital transformation era. It’s high time for you to step onto the wagon in this age of cut-throat competition and bleeding edge technology. Stay razor sharp and make the decision before you already lag behind your competition.
References: thestatesman, gartner, sitrion, datacaptive