Salesforce has become the cornerstone of customer relationship management for enterprises across industries. It helps manage sales activities, customer service, marketing and more from a centralized cloud platform. However, despite its power, many business processes surrounding Salesforce services still rely heavily on manual input. These tasks, while necessary, often consume valuable time and introduce the
Did you know? WhatsApp connects over 2 billion active users around the globe! This makes it the world’s most popular messaging app. In an era where businesses are exploring new and effective channels to communicate with their clients, WhatsApp has emerged as a versatile tool. Further, its high engagement rates make it the best platform
We live in a customer-centric marketing landscape where positive experience across all touchpoints in the customer journey will satisfy and help retain customers. One of the basic needs, to even hope to achieve this effect, is quick and accurate communication. The threat of system siloes and lack of integrated systems, often stand in your way
The safest option for online business transactions – PayPal? PayPal started out as Confinity in 1998 and became the default payment partner for most businesses with the emergence of globalization in e-commerce solutions. It is one of the safest and quickest ways to support your online transactions with an estimated 400 million users across the
Customer relationship management (CRM) is a very important part of any organization as it offers various services designed to improve companies’ sales processes and help them provide superior customer service. Being the #1 CRM platform in the world, Salesforce offers myriad tools and built-in integrations. Apart from the integrations and tools offered by Salesforce, organizations
The traditional process of outbound sales revolves around a sales executive interactive with a potential customer via phone. No matter how many emails you exchange or attractive proposals and presentations you send, ultimately it is the one-on-one phone conversations which does the trick and clinches for you a deal. It is a time tested, fool-proof
