Want to configure the complex quotes faster with a few numbers of errors? Or want to speed up the sales cycle associated with complex quotes with increased revenue? Both of the situations demand to discard manual methods of quoting and switching over to automation by using a CPQ (Configure, Price and Quote) software. The robust
Do you know about the first-ever e-Commerce transaction? In 1994, the first item sold securely over the internet was a CD copy of “Ten Summoner’s Tales” by Sting worth $12.48. Just think about how far we have come over the course of the last two decades where every product company has embraced e-commerce as a
The Salesforce State of Marketing Report 2020 edition includes insights from nearly 7,000 marketing leaders worldwide. The Salesforce Research team conducts an annual survey to unveil a year-over-year (YoY) comparison with a focus on marketing skill sets, social engagement standards, privacy policies, and data management strategies. Salesforce, with its flagship Marketing Cloud customer base, has
Salesforce and AWS announced an expansion of their on-going partnership that actually goes back to a $400 million 2016 infrastructure services agreement, and expanded last year to include data integration between the two companies. This year, Salesforce announced it will be offering AWS telephony and call transcription services with Amazon Connect as part of its
Salesforce is the undisputed market leader in the Customer Relationship Management (CRM) industry that brings customers and companies together through their Customer 360 platform. Consequently, Salesforce has been named as a Leader in Gartner Magic Quadrant for CRM Customer Engagement Center for the 12th consecutive year. This makes one question: How has Salesforce been so
From February to May 2020, the number of scientific papers published on COVID-19 skyrocketed from 29,000 to more than 138,000, according to Salesforce. As people around the world step up to help, the number will continue to grow exponentially, with projections to swell to more than one million by the end of 2020. The company
Salesforce launched a series of new tools, built by third-party partners, designed to help organizations get back to business safely following the COVID-19 pandemic. The new products focus on on-site visitor management, business continuity, and supply chain management. The new products are part of a collection of resources Salesforce is compiling at Work.com, a site
Nowadays, customer retention has become a major challenge in this era of the IT industry. A small percentage of hike in customer retention leads to higher company growth. But, if your competitor got success to swipe your customers then you need to be very serious about the customer retention process and their best possible tools.
Crowned as the # 1 CRM platform in the world, Salesforce various tools to its users that give them the power to turn their business ideas into reality. Tools like the Salesforce Sales Cloud helps in increasing sales efficiency, Service Cloud aids service reps in offering superior customer experience, Marketing Cloud helps in running productive
Customer relationship management (CRM) is a very important part of any organization as it offers various services designed to improve companies’ sales processes and help them provide superior customer service. Being the #1 CRM platform in the world, Salesforce offers myriad tools and built-in integrations. Apart from the integrations and tools offered by Salesforce, organizations
