Salesforce said Wednesday it will not hold its annual Dreamforce conference in person in San Francisco this year as uncertainty continues over when the coronavirus pandemic will be controlled. The event for customers and partners was scheduled for November 9-12. The company said its events for the year have been canceled and will instead go
If you have used Salesforce, you would have definitely encountered duplicate data. It comes as no surprise to you when you follow up on a lead and discover that an associate of yours has already contacted your lead and has added duplicate data to your Salesforce org. Tough luck, isn’t it? According to research, 83%
Integration means combining two different systems, portals, applications, etc with each other in order to make them as one application. Integration is very widely implemented nowadays because it unlocks many functionalities and gives us the full power of our data. There are lots of other features that integration provides us with. It all depends upon
The Salesforce Partner Program gives the opportunity to its partners to build and grow successful businesses while delivering customer success. With this program, Independent Software Vendors (ISVs) can offer go-to-market solutions on AppExchange, a leading enterprise cloud marketplace offered by Salesforce.
Colin Timm, Google Cloud’s former country director for Australia and New New Zealand, has taken a new role with Salesforce as senior vice president. According to Timm’s LinkedIn profile, the new strategic advisory services role sees him “helping customers innovate and transform with Salesforce and our partners”. The move comes several months after Timm stepped
Are you getting overworked with duplicate cases? Is your customer support team struggling with user dissatisfaction or high service cost? Are you finding it difficult to work with high priority cases? Are there any unrelated issues resulting in workplace inefficiency? Chances are your company is suffering from case mismanagement. In the CRM dictionary, a ‘case’
Native Salesforce Apps Native Salesforce apps are those apps that are developed on the Force.com development platform without any external server or code. In other words, it means that the data occurs in the Salesforce app from a customer’s Salesforce instance and not from any third-party app integration. As there is no data coming from,
Every major Salesforce release brings hundreds of new features and enhancements across a wide variety of products and clouds. Spring ‘20 is no exception, as you will discover while flipping through the Release Notes. Within this vast sea of goodness, there are always a few features that generate lots of buzz and excitement among our
For many years, most of the Salesforce users were using reports and dashboards to quickly look up their data, perceive performance, and communicate results. But with time, it has become a big challenge to manually explore their data. Due to this, Salesforce launched Einstein Analytics, a platform that solves the challenge of gathering all the
Recently, Salesforce announced some new tools at the National Retail Federation (NRF) 2020 in New York City for boosting the developer experience of Salesforce Commerce Cloud developers. These tools help Salesforce development companies to improve flexibility, speed, and scale. The Salesforce Commerce Cloud Platform provides agility and flexibility to its customers with a highly trusted
