For many years, most of the Salesforce users were using reports and dashboards to quickly look up their data, perceive performance, and communicate results. But with time, it has become a big challenge to manually explore their data. Due to this, Salesforce launched Einstein Analytics, a platform that solves the challenge of gathering all the
A new era of Salesforce Service Cloud is underway with a bunch of Einstein AI capabilities incorporated into the product. The upcoming AI-leveraged Salesforce Service Cloud is being termed as “Proactive Service”. In order to power customer service workflows with Artificial Intelligence, Salesforce has gone forward for such a step and envisions the future of
‘Lead with a purpose’ is the backbone of the whole idea Salesforce collaborated with the non-profit group United Way to launch the Philanthropy Cloud. A platform which will allow corporations and employees to connect with the causes they genuinely care for. Salesforce welcomes you to the new era of giving. Philanthropy Cloud aims to convert
