A new year brings with it a fresh air of optimism along with it. As we flip the pages of the calendar onto January 2017 there is a lot of anticipation related to the software development trends that are going to set the milestones this year. Last year we heard the soft drum beats of
CRM(Customer Relationship Management) solutions have become an ingrained concept in today’s modern enterprise ecosystem. With every passing year, we witness a new steaming flavor of CRM like cloud CRM, mobile CRM, social CRM. Gartner reports a 13.3% year-over-year CRM growth last year, and predictably it will touch 36 billion dollar market by 2017. An industry
