7 CRM Trends Which Will Rattle Traditional Selling In 2016
May 12, 2016
CRM(Customer Relationship Management) solutions have become an ingrained concept in today’s modern enterprise ecosystem. With every passing year, we witness a new steaming flavor of CRM like cloud CRM, mobile CRM, social CRM. Gartner reports a 13.3% year-over-year CRM growth last year, and predictably it will touch 36 billion dollar market by 2017. An industry