Upcoming Market Trends in Salesforce CRM

Upcoming Market Trends in Salesforce CRM

SALESFORCE has reached a long distance since late nineties. That was the time, when people use to consider it as a business tool for Salesforce automation and customer relationship management. NOW! It is evolving as PaaS(Platform as a Service) and creative platforms, allowing companies to enhance their social and front office capabilities. Salesforce.com products are Sales Cloud, Service Cloud, Marketing Cloud, Work.com and Force.com.”

Currently, salesforce.com product has become a valuable enterprise gizmo with the integration of high-tech tools, features and capabilities…………..

In coming years………………adapting to varying business needs…………

By: Ajeet Singh; Co-founder, Director, Algoworks Technologies Pvt. Ltd.

NEWS UPDATE :( Monday, 26 August 2013) Salesforce.com is consistently growing in technology and I’m seeing this as a huge business opportunity. It is not only accelerating growth, but also doubling down your business methodology. As you are aware, Salesforce products are totally subscription based, so it offers maximum scalability and availability for users. I recently observed that 50% of business marketing is done using social media platform. Therefore, in order to make your business social, you need to create a solid bridge between your customers and business executives.

Question arises, why Salesforce only? It is an integrate business tool, helps you build lifelong relationship with your customer, drives business processing and lets you manage overall business campaign, web portal, mobile accessing, team collaboration, real time work analysis and others. Application deployment with Salesforce is much quicker compare to other hosted applications. Also in future, salesforce.com will come up with tremendous facilities and enhancements. I remember that earlier, we’d spend several hours for adding fields and features in application, but now we can do it with simple drag and drop action.

“In Obama’s presidential campaign, 2012, professionals demonstrated good and valued features of salesforce.com products such as quick and easy adoption, customer engagement, social media marketing, workflow automation and more.”

“Last week, sales.com acquired ExactTarget, a marketing software leader for $2.5 billion. That is the biggest software acquisition ever.”

I’ve been a part of this industry for last 10 years. I’m seeing that business software products are growing rapidly. As Salesforce is a crucial one, so we’re waiting for new trends and innovation with it.

Salesforce upcoming trends… dream big with wide eyes…

In future, It’ll give more mobility to user with handhelds computer, wireless e-mail devices, notes and other smartphones. It is going to offer you more careful, accurate and constant campaign tracking. Sales executives will easily manage their customers with sophisticated social mediums including YouTube, Facebook, Chat Rooms, Video Portals and more.

Salesforce.com is focusing to have “HTML5 as a user interface”. Moreover, at Dreamforce, they’re choosing the platform, in which Salesforce automation application will run on HTML5. Salesforce.com even offers the specialized tool to build services in HTML5.

In future, HTML5 will be a part of salesforce.com core application, force.com, site.com and Heroku development stacks. Additionally, we’ll be able to re-conceptualize the product that we’ve already created.

I personally believe that it would be far more advanced from the current one.

If you are interested in this news and want to contact us, You can make a call to our certified salesforce consultant at our toll free number +1-877-284-1028.

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Pratyush Kumar

Pratyush Kumar

Co-Founder & Director at Algoworks, Open-Source | Salesforce | ECM
Pratyush is Co-Founder and Director at Algoworks. He is responsible for managing, growing open source technologies team and has spearheaded more than 200 projects in Salesforce CRM alone. He provides consulting and advisory to clients looking for services relating to CRM(Customer Relationship Management) and ECM(Enterprise Content Management). In the past, Pratyush has held consulting roles with various global technology leaders, such as Globallogic & HCL in India. He holds an Engineering graduate degree from Indian Institute of Technology, Roorkee.
Pratyush Kumar

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